Articles tagged “guest experience”

Business Travel

Wellbeing… The Last Mile of Luxury? In Conversation with Harry Jameson

In episode eight of the Skift Ideas Podcast, we are joined by Harry Jameson of Pillar Wellbeing, to examine the industry's transformative journey towards embracing and incorporating wellness as an integral aspect of the guest experience.

Skift | 5 days ago

Wellbeing… The Last Mile of Luxury? In Conversation with Harry Jameson

News Blog

IDEAS: Kimpton Partners with Anthropologie on New Accessory Borrowing Scheme

We've all experienced that moment of dread when we arrive in our hotel room and begin unpacking our luggage, only to realize that we've forgotten to pack the star piece of one of our planned outfits. Well a new partnership from Kimpton Hotels & Restaurants and Anthropologie aims to alleviate these feelings of 'pack-xiety'. Credit:…

Adam Stacey | 4 weeks ago

News Blog

IDEAS: Finnair Set to Renew the Cabins of its Embraer Fleet

Finnair has announced that it will be giving the interiors of its Embraer aircraft a refresh in the coming years.  Credit: Finnair According to a release from the Finnish carrier, the new cabins will build off the familiar elements introduced in the carrier’s new long-haul aircraft cabins and will provide a ‘fresh and inviting interior’…

Adam Stacey | 1 month ago

News Blog

IDEAS: Qatar Airways to Roll Out SpaceX’s Starlink on Select Routes

Qatar Airways has announced a new collaboration with SpaceX’s Starlink, which will see the carrier introduce complimentary high-speed internet connectivity onboard specific aircraft and routes.  Credit: Qatar Airways The new initiative, which is currently in the pre-launch phase, will allow passengers to enjoy Wi-Fi speeds of up to 350 Megabits per second, allowing internet-based services…

Adam Stacey | 1 month ago

News Blog

IDEAS: Emirates Launches New Initiative to Support Neurodivergent Passengers

Emirates and Dubai International Airport are working with local schools, autism groups and key stakeholders on a new initiative in an effort to improve the travel experience for neurodivergent passengers.  Credit: Emirates The ‘travel rehearsals’ have been designed to allow neurodivergent passengers to practice their journey through the airport and onboard aircraft, during which they…

Adam Stacey | 1 month ago

News Blog

IDEAS: Hyatt’s Noise-First Plan to Support Guest Wellbeing

Hyatt Hotels Corporation has expanded its partnership online healthcare company Headspace to provide hotel guests and World of Hyatt members with coloured noise content in order to support their wellbeing. The new content, which was launched in conjunction with World Mental Health Day, includes a sample of exclusive content from Headspace’s colored noise collection, which…

Adam Stacey | 2 months ago

Hotels

The Power of Opportunity in Hospitality, with Harsha L’acqua

In the fifth episode of the Skift Ideas Podcast, host Colin Nagy is joined by Harsha L'Acqua, Founder and CEO of Saira Hospitality. Together, they delve into the past and future of hospitality, and the undeniable importance of unlocking opportunities within communities.

Adam Stacey | 2 months ago

The Power of Opportunity in Hospitality, with Harsha L’acqua
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Hotels

New Report: Global Survey Sheds Light on Evolving Hotel Guest Preferences

Digital transformation is reshaping the hospitality landscape, and the stakes have never been higher. As tech-savvy travelers dictate new norms, hotels are under pressure to keep up. Planet’s latest report offers valuable insights into the evolving preferences of today’s travelers, providing a roadmap for hotels navigating this complex landscape.

Planet + Skift | 2 months ago

New Report: Global Survey Sheds Light on Evolving Hotel Guest Preferences

Hotels

Hilton Report Reveals Trends in App Adoption, Mocktails and Resorts

Hilton has released a "trends report" aimed at consumer news sites. These three points are noteworthy for industry insiders.

Sean O'Neill | 2 months ago

Hilton Report Reveals Trends in App Adoption, Mocktails and Resorts

News Blog

IDEAS: Heathrow Trials Pre-Booked Security Slots

Heathrow has announced that it is trialing an initiative that allows passengers travelling through the airport to pre-book their security slots ahead of their journeys. Credit: Heathrow It is hoped that the service, known as 'Heathrow Timeslot', will offer travellers more peace of mind when moving through the airport as well as helping to reduce…

Adam Stacey | 2 months ago