Articles tagged “loyalty programs”

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Hotels

New Report: What Travelers Want Most From Loyalty Programs

A new report from Global Hotel Alliance, “What Travelers Want Most From Loyalty Programs,” explores the sentiments, influences, and preferences of today’s consumers to help hotels develop more effective loyalty strategies and deliver the rewards travelers want.

Global Hotel Alliance + Skift | 2 weeks ago

New Report: What Travelers Want Most From Loyalty Programs
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Hotels

New Report: How Value and Loyalty Are Defining This Year’s Holiday Travel Trends

A new survey from iSeatz provides insights on how loyalty programs that incorporate travel rewards can offset the impact of inflation on 2023 holiday plans and drive member engagement with holiday-specific offers and benefits.

iSeatz + Skift | 4 weeks ago

New Report: How Value and Loyalty Are Defining This Year’s Holiday Travel Trends
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Travel Booking

A Personalized Approach to Customer Satisfaction and Traveler Loyalty

Incorporating travel insurance into the booking path can offer a deeper understanding of each individual journey. This gives brands the opportunity to create more personalized approaches, potentially unlocking loyalty from a much broader range of customers.

Allianz Partners + Skift | 1 month ago

A Personalized Approach to Customer Satisfaction and Traveler Loyalty

Airlines

Delta Rolls Back Some Changes to Skymiles Program

Delta has revised the changes to its Skymiles loyalty program that sparked a backlash. The update still relies on money spent - but with lower thresholds.

Selene Brophy | 1 month ago

Delta Rolls Back Some Changes to Skymiles Program

Airlines

American Airlines Shakes up its Small Businesses Travel Loyalty

Loyalty programs are big business for airlines, with companies and their employees carefully weighing the perks of these programs.

Selene Brophy | 1 month ago

American Airlines Shakes up its Small Businesses Travel Loyalty

Business Travel

Hilton Extends Loyalty Program: Reward Small Businesses for Booking Direct

Hilton will simplify its process for booking small events and meetings, too. All told, it's a promising sign that hoteliers are finally taking the pain points of small and medium-sized businesses seriously.

Sean O'Neill | 1 month ago

Hilton Extends Loyalty Program: Reward Small Businesses for Booking Direct

News Blog

Attraction World Group Acquired by New Investment Company

Attraction World Group (AWG) has been acquired by Montana World Investments, a newly founded international investment group, in a deal facilitated by alternative asset management firm Highmore Group. The terms of the deal were not disclosed, and it is said to allow the UK-based tours and activities distribution and booking platform to expand internationally into industries like "loyalty programs,…

Selene Brophy | 2 months ago
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Partnerships

Skift Global Forum Video: Travel Loyalty’s Next Evolution

In this video from Skift Global Forum 2023, IAG Loyalty Chief Commercial Officer Rob McDonald discussed the expansion of loyalty programs and partnerships designed to boost customer engagement and put better data at companies’ fingertips.

IAG Loyalty + Skift | 2 months ago

Skift Global Forum Video: Travel Loyalty’s Next Evolution