Articles tagged “reviews”

Short-Term Rentals

Airbnb’s Latest Tools: ‘Guest Favorites,’ AI Photo Tours, and More 

If all of these Airbnb features work as advertised, then they will benefit hosts and guests — and Airbnb.

Airbnb’s Latest Tools: ‘Guest Favorites,’ AI Photo Tours, and More 

Travel Technology

Musician John Legend Releasing App to Counter ‘Negative’ Google and Yelp Reviews

It's Good is entering crowded territory, but reviews have been operating the same way for years, so maybe it's time for a change.

Musician John Legend Releasing App to Counter ‘Negative’ Google and Yelp Reviews

News Blog

Europe’s Sandemans Free Walking Tours Partners with TripAdmit for Cashless Tipping

Sandemans Tours has partnered with TripAdmit to integrate its digital tipping and reviews platform, TipDirect, with its network of guides in more than 30 cities across Europe, North America, and the Middle East. The service offers a cashless and contactless tipping solution, allowing guests to pay directly via their smartphones to tour guides. Chris Sandeman, managing director of…

Startups

Archer Aviation Raises $215 Million for Urban Flying Taxis: Startup Funding Roundup

Archer Aviation expects its flying taxis to be in the air in 2025, and Atmosfy wants to change the way people leave dining reviews.

Archer Aviation Raises $215 Million for Urban Flying Taxis: Startup Funding Roundup

Online Travel

Google and Tripadvisor Could Be Edging Toward a New Partnership After All These Years

Frenemy relationships have a storied history in the push and pull of the travel industry. Tripadvisor's relationship with Google seems to have improved, and there are probably several areas where they might collaborate further.

Google and Tripadvisor Could Be Edging Toward a New Partnership After All These Years

News Blog

North American Hotels See Guest Satisfaction Drop

Travelers are only modestly more dissatisfied with hotel stays on average worldwide than before the pandemic, according to a review of 6 million user-generated reviews and 20 million online comments. But North America stood out as a region where many guests felt hotels were underperforming compared to 2019. Shiji ReviewPro compiled its 200-page hotel guest…

News Blog

Google Flights and Hotels Make Europe-Mandated Transparency Changes … in Europe

Google made changes to Google Flights and Hotels related to transparency in hotel reviews and pricing under pressure from the European Commission — but stopped short of making those modifications elsewhere in the world. "Reviews aren't verified," Google states in the European Union. Source: Google At the behest of the European Commission, Google added text…

Short-Term Rentals

Airbnb to Ease Host Sign-Up Process, Add More Search Categories

Airbnb is taking steps to increase its traction with hosts, namely to find new ones and to keep them. Its level of success will depend on how well it executes these changes in practice.

Airbnb to Ease Host Sign-Up Process, Add More Search Categories

Hotels

Upscale Hotels Plant Fake Reviews When High-End Vacation Rentals Come to Town

The enemy of my enemy is my friend. That may be why high-end hotels tend to stop planting fake negative reviews about each other online once nicer short-term rentals start competing locally.

Upscale Hotels Plant Fake Reviews When High-End Vacation Rentals Come to Town

News Blog

Travel Site Map Happy Becomes a Penske Media Brand

Map Happy, a news-you-can-use, consumer travel site run by co-founder and CEO Erica Ho, has joined Penske Media as part of its SHE Media network of voicey content brands, such as SheKnows, BlogHer, STYLECASTER, and Soaps. The companies didn't disclose the terms of the deal but Ho said it would "bring more firepower." Map Happy…