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Short-Term Rentals
If all of these Airbnb features work as advertised, then they will benefit hosts and guests — and Airbnb.
Dennis Schaal | 3 weeks ago
Travel Technology
It's Good is entering crowded territory, but reviews have been operating the same way for years, so maybe it's time for a change.
Justin Dawes | 1 month ago
News Blog
Sandemans Tours has partnered with TripAdmit to integrate its digital tipping and reviews platform, TipDirect, with its network of guides in more than 30 cities across Europe, North America, and the Middle East. The service offers a cashless and contactless tipping solution, allowing guests to pay directly via their smartphones to tour guides. Chris Sandeman, managing director of…
Selene Brophy | 2 months ago
Startups
Archer Aviation expects its flying taxis to be in the air in 2025, and Atmosfy wants to change the way people leave dining reviews.
Justin Dawes | 4 months ago
Online Travel
Frenemy relationships have a storied history in the push and pull of the travel industry. Tripadvisor's relationship with Google seems to have improved, and there are probably several areas where they might collaborate further.
Dennis Schaal | 5 months ago
Travelers are only modestly more dissatisfied with hotel stays on average worldwide than before the pandemic, according to a review of 6 million user-generated reviews and 20 million online comments. But North America stood out as a region where many guests felt hotels were underperforming compared to 2019. Shiji ReviewPro compiled its 200-page hotel guest…
Sean O'Neill | 9 months ago
Google made changes to Google Flights and Hotels related to transparency in hotel reviews and pricing under pressure from the European Commission — but stopped short of making those modifications elsewhere in the world. "Reviews aren't verified," Google states in the European Union. Source: Google At the behest of the European Commission, Google added text…
Dennis Schaal | 10 months ago
Airbnb is taking steps to increase its traction with hosts, namely to find new ones and to keep them. Its level of success will depend on how well it executes these changes in practice.
Dennis Schaal | 1 year ago
Hotels
The enemy of my enemy is my friend. That may be why high-end hotels tend to stop planting fake negative reviews about each other online once nicer short-term rentals start competing locally.
Sean O'Neill | 1 year ago
Map Happy, a news-you-can-use, consumer travel site run by co-founder and CEO Erica Ho, has joined Penske Media as part of its SHE Media network of voicey content brands, such as SheKnows, BlogHer, STYLECASTER, and Soaps. The companies didn't disclose the terms of the deal but Ho said it would "bring more firepower." Map Happy…