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Artificial Intelligence in Travel

Artificial intelligence is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users plan and book travel.

We want to make sure you know about it all, every step of the way. Read the archives below, and subscribe to the Skift AI Travel Weekly Newsletter.

Travel Technology

Mews Buys Hotel AI Startup. Plus: 3 Other Travel Tech Acquisitions

Mews completed one of at least four travel tech acquisitions this month.

Mews Buys Hotel AI Startup. Plus: 3 Other Travel Tech Acquisitions

Online Travel

Expedia Laid Off Around 100 Employees in Second Round of Job Cuts

Tech companies have been hard hit by layoffs in 2023. Expedia Group, which has been consolidating its workforce since 2019, continues to tinker with staff levels.

Expedia Laid Off Around 100 Employees in Second Round of Job Cuts
smart_toy

Skift AI Travel Newsletter

AI coverage across travel sectors that’s focused on separating trendy moves from good ideas – in your inbox every Friday.

Travel Technology

Meta, Microsoft, AWS: Big Tech Reveals Travel-Related AI Projects

As the big tech companies reveal what they've been working on in travel, it raises questions about the longevity of small companies that have been working on similar projects.

Meta, Microsoft, AWS: Big Tech Reveals Travel-Related AI Projects
Free Read

Travel Technology

Travel Tech Roundtable: Inside the Technology Powering Today’s AI Solutions

Technology solutions powered by artificial intelligence (AI) have become mission-critical for today’s travel companies. In this roundtable discussion, FLYR executives address how AI technologies are evolving and what travel executives need to know to prioritize their investments for 2024.

Travel Tech Roundtable: Inside the Technology Powering Today’s AI Solutions

Travel Booking

Spencer Rascoff on AI: Legacy Companies Take the Lead, Startups Face Challenges – Full Video

The boon of artificial intelligence isn't a level playing field, and startups looking to stand out from the rush crowd have their work cut out for them.

Spencer Rascoff on AI: Legacy Companies Take the Lead, Startups Face Challenges – Full Video

Tour Operators

GetYourGuide CEO Johannes Reck: How AI Will Transform Experiences – Full Video

In the past decade, online travel has prioritized logistics over experiences. Still, advancements in AI are set to reverse this focus, placing the experience at the center of why consumers choose to travel.

GetYourGuide CEO Johannes Reck: How AI Will Transform Experiences – Full Video

Travel Technology

Jason Calacanis and Brad Gerstner on AI in Travel, Work, and Daily Life — Full Video

Jason Calacanis and Brad Gerstner believe generative AI is going to change the nature of travel, the workforce, software development, and more.

Jason Calacanis and Brad Gerstner on AI in Travel, Work, and Daily Life — Full Video
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Ideas

Skift Global Forum Video: How Tech Can Unlock the Promise of Travel

In this video from Skift Global Forum 2023, we hear from Eric Phillips, senior vice president and chief digital officer of Delta Air Lines, and Ben Ellencweig, senior partner at McKinsey & Company, on how artificial intelligence will usher in what every generation wants: a true “golden age” of travel.

Skift Global Forum Video: How Tech Can Unlock the Promise of Travel

Online Travel

Junk Fees and Travel: Industry Leaders Tackle Pricing Issues at Skift Global Forum

Junk fees are a hot button issue in the travel industry, and here are some noteworthy statements several executives made at Skift Global Forum.

Junk Fees and Travel: Industry Leaders Tackle Pricing Issues at Skift Global Forum

Travel Technology

The Future of AI and Travel: 12 Industry Leaders Explain the Impact

Executives speaking at the Skift Global Forum 2023 had no shortage of opinions about how AI will affect travel. Here are their most noteworthy predictions.

The Future of AI and Travel: 12 Industry Leaders Explain the Impact