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Travel Agents

This extensive archive provides up-to-date news, trends, and insights relevant to travel agents, including travel advisors, travel agencies, at-home agents, and firms of all sizes. Designed for professionals working in the travel industry, these news stories offer valuable information on the evolving landscape of travel services and distribution channels. Stay informed about the latest developments affecting travel advisors, from technology advancements to client relations and best practices and gain insights into the growing importance of personalized service and how advisors are adapting to the changing demands of their clientele in a competitive market.

Media and PR

Marriott Removes Ad Making Fun of Travel Agents

Another salvo launched in the battle to increase direct hotel bookings. Two of three videos in the series are still online, though.

Andrew Sheivachman, Skift | 8 years ago

Airlines

What 3 Airline Executives Wouldn’t Talk About at a Travel Agents’ Conference

Who's more important to the airlines: shareholders or passengers? Take one guess.

Andrew Sheivachman, Skift | 8 years ago

Airlines

Lufthansa Offers Direct Booking Savings and Agents Aren’t Happy

Other airlines will feel more comfortable charging fees to encourage travelers to book directly if Lufthansa's plan works. Travel agents and other intermediaries will be in trouble if this becomes a trend.

Andrew Sheivachman, Skift | 8 years ago

Business Travel

Skift Global Forum: What to Expect From the Travel Agent of the Future

Virtuoso is repositioning the role of travel agents from information providers to long-term travel consultants.

Greg Oates, Skift | 8 years ago

Business Travel

British Millennials Use Travel Agents at Twice the Rate of Americans

The British millennials value traditional travel agents more than American millennials, but still a large majority have moved away from it, which shows in the number of shuttered high street travel agent store fronts over the last decade or so.

Rafat Ali, Skift | 9 years ago

Business Travel

Travel Habits of Millennials: Only 10 Percent Used a Travel Agent Last Year

There are hints that while millennials have largely moved away from traditional travel agents, there are use cases that require them and sub-cultures that will continue to use them one way or the other.

Rafat Ali, Skift | 9 years ago