Skift Travel News Blog

Recognizing the demands of consumers to have more options while in the air, British Airways has doubled the amount of content available to watch through its inflight entertainment system since the beginning of the year, according to an announcement from the carrier.

The inflight entertainment system has benefitted from a range of new media, with the carrier now offering a host of new boxsets, movies, podcasts and children’s programs, as well as a exclusive content thanks to its partnership with Paramount+.

British Airways has stated that the new content will be on board from August.

The carrier has also been rolling out WiFi connectivity across its entire fleet, with the majority of its aircraft now connected, enabling content streaming on personal devices.

British Airways’ chief customer officer, Calum Laming, said: “We know just how important it is to provide a great range of entertainment for our customers to enjoy during their journeys, and it’s one of the things they look forward to most when they fly with us, so we’ve been working hard to source new content, doubling the amount available at our customers’ fingertips.

“We’ve partnered with brilliant brands like Paramount+ and even created a dedicated British Original channel. From a newly released blockbuster film to the latest podcast, there’s something for everyone to enjoy during their flight this summer.”

Related: 5 Missed Opportunities for Better In-Flight Entertainment

Travelers flying with United Business will now be provided with new amenity kits featuring exclusive products from Asutra, the Venus Williams backed wellness brand. 

The new amenity kits – which will be offered on United’s premium transcontinental domestic routes – feature cruelty-free skincare that is devoid of parabens, phthalates, or petroleum, and includes a cleansing face towelette, lip balm and hand lotion. Each kit is provided in a reusable Asutra pouch – which contains a bamboo toothbrush, toothpaste, eye mask, and earplugs – with the pouch and eye mask made from recycled materials.

“As a women-owned, Chicago-based company, we are thrilled to partner with our hometown airline, United Airlines. Our mission at Asutra is to make self-care a possibility for everyone through accessible wellness products,” said Stephanie Morimoto, Asutra owner and CEO.

“From personal experience, I know that taking care of yourself intentionally while traveling can be challenging. This new amenity kit gives travelers an easy, enjoyable way to take care of themselves while on their journey and arrive refreshed.”

These new amenity kits are another enhancement to United’s premium cabins, following the launch of its new United First seats last month.

United has revealed its United First seat, marking the first update to a domestic first class seat design from the airline since 2015.

The seat, which features a wireless charging station in every arm rest, vegan leather upholstery, 13-inch seatback screens and 18-inch tray tables, is set to make its debut on the airline’s Boeing 737 this month, with the seat expected to be introduced on 200 planes across the fleet by 2026. 

The new seat joins a line of recently announced seat upgrades as airlines vie for the attention of travelers.

“This new United First seat is designed around the modern traveler – more charging options, bigger spaces for devices, food, drinks and personal items and extra privacy,” said Mark Muren, managing director of identity, product and loyalty at United.

 “As we evolve the onboard experience, we’re upending old industry norms and anticipating future needs to accommodate the new ways people live and travel.”

The airline is also planning on updating its existing offering on planes that will not get the new seat with new seat cushions, vegan leather upholstery and winged headrests.

At Skift, we are looking to unearth the most creative and forward-thinking innovations in travel through our Skift Ideas Franchise, which includes the Skift IDEA Awards, Skift Editorial Hub and the Skift Ideas Podcast.

You can listen and subscribe to the Skift Ideas Podcast through your favorite podcast app here.

KLM Royal Dutch Airlines has unveiled its new World Business Class Seats for its Boeing 777 aircraft. 

The new seats have been designed in collaboration with JAMCO, who the carrier previously worked with on the ‘Venture’ seats featured on the KLM 787 fleet.

The upgraded World Business Class seats will offer direct aisle access to all passengers, with each seat also equipped with a sliding door for enhanced privacy. The new offering will also provide additional features such as a lower back-massage function, adjustable lower-back support, multiple charging options, and the ability to fully recline into a comfortable bed.

According to the carrier, the new seats are also 10-15% lighter than comparable business class seats, aligning with KLM’s sustainability goals.

“Based on extensive customer and competitor research, we improved our World Business Class seats to ensure that customers have more privacy and comfort during their flight. The new seats are better in terms of design, technology and sustainability features. KLM meets a wide array of its passengers’ wishes with the new seats in World Business Class, Premium Comfort, Economy Comfort and Economy Class. We are delighted to offer these new products and related services to our customers worldwide,” said Boet Kreiken, EVP customer experience, KLM Royal Dutch Airlines.

KLM’s entire Boeing 777-300 and 200 fleet are set to be fitted out with the new Business Class seats, with the full revamp to be completed during the course of the coming year.

At Skift, we are looking to unearth the most creative and forward-thinking innovations in travel through our Skift Ideas Franchise, which includes the Skift IDEA Awards, Skift Editorial Hub and the Skift Ideas Podcast.

You can listen and subscribe to the Skift Ideas Podcast through your favorite podcast app here.

Panasonic Avionics has introduced a range of new 4K OLED monitors for First and Business Class cabins, with United having recently announced that they plan to install the system on select new long haul aircrafts beginning in 2025.

The new monitors, which form part of the Astrova In-flight entertainment (IFE) lineup, come in a choice of five sizes maxing out at 42 inches, and also feature spatial audio powered by Panasonic Avionics’ latest Bluetooth technology.

Passengers on aircraft equipped with the new system will also be provided with up to 100W of DC power at their seat through USB-C, along with LED accent lighting designed to enhance the passenger experience and optimize the cabin environment.

“Astrova is transforming the seat back into an easily configured, flexible and personalized digital channel that caters to the individual needs of each passenger, enabling airlines to engage with their customers in flight like never before,” said Andy Masson, vice president of product management at Panasonic Avionics.

At Skift, we are looking to unearth the most creative and forward-thinking innovations in travel through our Skift Ideas Franchise, which includes the Skift IDEA Awards, Skift Editorial Hub and the Skift Ideas Podcast.

You can listen and subscribe to the Skift Ideas Podcast through your favorite podcast app here.

Air New Zealand has revealed further details around its new Skynest product, which is set to be available on ultra-long haul flights from September 2024, according to the airline.

The unique six-pod configured sleep zone will offer economy and premium economy fliers the chance to lie down and rest during long-haul flights, adding ‘more flexibility to the economy travel experience’.

Each pod is set to include all of the essentials required for a restful sleep, including a pillow, blanket and ear plugs, along with a USB port, ambient lighting and a privacy curtain.

“Our 83-year history is marked by a commitment to innovation and pushing the boundaries of what’s possible. SkyNest is the latest example, and we’re proud to be leading the way with this world-first cabin feature,” said Air New Zealand’s chief customer and sales officer, Leanne Geraghty.

“We’re delighted that customers are as excited about this new innovation as we are. Our extensive research and design process, which spanned five years and 170,000 hours, has resulted in a product that we’re confident will revolutionize the in-flight experience for Economy passengers,” she continued.

With prices looking to start at around $400 for a 4-hour period, it seems that the luxury of laying down during your flight may no longer be reserved for only First and Business Class fliers.

We are looking for the innovations that are transforming the world of aviation, airlines, and the traveler experience.

If you have an exciting project that deserves to be celebrated, head over to the Skift IDEA Awards and tell us all about it.

JetBlue is set to become the first major U.S. airline to sell non-alcoholic beer during domestic flights thanks to a new partnership with Athletic Brewing Company. 

From May 2023, JetBlue flyers will be able to purchase Athletic Brewing’s non-alcoholic offering ‘Upside Dawn’ at 35,000 feet, aligning with JetBlue’s continued commitment to provide customers with ‘high-quality, delicious food and beverage offerings for diverse palates’.

The non-alcoholic drinks market is booming, with the IWSR reporting that the no/low alcohol product market surpassed a value of $11billion in 2022. Furthermore, a study from NCSolutions showed that one in three Americans are trying to consume less alcohol in 2023, so JetBlue is right on time with this new offering.

“In our continued effort to provide customers with an onboard experience customized to their needs and preferences, JetBlue is proud to be the first major U.S. airline to serve non-alcoholic beer,” said Mariya Stoyanova, director of product development, JetBlue.

“We’re thrilled to partner with industry leader Athletic Brewing to offer our customers the refreshing, balanced taste of a classic craft Golden without the alcohol.”

At the 2023 Skift IDEA Awards, we are looking to highlight the projects that are defining the future of aviation, airlines, and the traveler experience.

If you have an exciting initiative that deserves to be celebrated, head over to the Skift IDEA Awards and start your application today.

flydubai has unveiled the latest evolution in its premium business class offering, ‘The Business suite’, which is set to be introduced on select flights within its network.

The Dubai-based carrier is the launch customer for this brand-new seat, having worked in close collaboration with Safran Seats, a leading manufacturer of aircraft seats and JPA Design, a design company operating in the transportation, interiors, and product design arenas.

Announced at the 2023 Arabian Travel Market, the first aircraft featuring the new Business Suite is expected in November, with flydubai anticipating the new offering being available on up to six aircraft by the first quarter of 2024.

The new suites have been designed exclusively for single-aisle aircraft, and will allow direct aisle access for every passenger, providing guests the option to have a fully-closed suite experience or a more traditional open plan seat. The new pods will also feature discreet stowage solutions, ambient lighting and an increased on-board entertainment package.

“flydubai is committed to exceeding expectations. Our business and product offerings have evolved from the initial no-frills model over the past 14 years to cater to the ever-growing needs of our customers and the markets we operate to,” said Ghaith Al Ghaith, chief executive officer at flydubai.

“We have come a long way since the introduction of our first Business Class offering in 2013, which has served us well… we are proud to unveil a new premium product which rivals the Business Class experience offered by many airlines on wide-body aircraft. We will continue to invest in innovation to enhance the customer experience across our growing fleet.”

At the 2023 Skift IDEA Awards, we are looking for the projects defining the future of aviation, airlines, and the traveler experience.

If you have an exciting initiative to share, head over to the Skift IDEA Awards and start your submission today!

Virgin Atlantic is launching a new on-board activity pack and meal selection for its younger traveler’s this summer.

Younger guests departing from UK airports will receive their packs at the departure gate, and will include sunglasses, a sensory poppit toy, a holiday journal and an activity book with a selection of colored pencils, all created in partnership with RowType.

Furthermore, Virgin Atlantic will also be enhancing its catering offering for younger traveler’s.

The new menu will include a range of new healthy snacks, including an organic smoothie, giant cookie, cheese dippers, and fruit bowl. Additionally, chicken goujons, sweetcorn, and potato wedges will be added to the menu.

Paul Mills, head of inflight services at Virgin Atlantic said, “We’re incredibly pleased to announce our new kids’ pack and enhanced meal offering for children traveling with Virgin Atlantic. We love creating unique moments for all our customers onboard Virgin Atlantic, including our younger travelers.”

At the 2023 Skift IDEA Awards, we are looking for the most innovative airline projects defining the future of aviation, airlines, and the traveler experience.

Do you have an innovative technology product that deserves recognition? Head to the Skift IDEA Awards and start your submission today.

Businesses, community activists and trade bodies in the Netherlands have come together to launch campaign ‘Red Schiphol,’ in response to Amsterdam’s Schiphol Airport’s move to set a cap on the number of flights going in and out of the airport.

In June last year, the Schiphol Airport set a cap on the number of passengers – 70,000 passengers a day, it can handle during the summer travel season due to labor shortages.

In February this year, the government proposed a cap of 440,000 flights a year in an effort to reduce noise pollution and to be environmentally-friendly. The move by one of Europe’s busiest airports means that airlines including KLM, the Dutch subsidiary of Air France-KLM , will have to cancel an unspecified number of flights.

Now, a collaborative effort by Dutch businesses and citizens aims to reverse the decision with the reasoning that limiting the flights to Schiphol will simply divert the traffic to other airports, and do little to reduce aviation emissions. It will also potentially affect the 84,000 jobs that could be jeopardized if Dutch air travel was weakened. 

“Schiphol Airport is a national asset that helps the Netherlands to punch above its weight in terms of global business connectivity,” said George Chichester, Red Schiphol Campaign Manager. “The airport directly employs over 2,000 people and supports many more jobs throughout the wider economy.” 

For context, prior to the pandemic, the aviation industry contributed €22 billion ($23.6 billion) to the country’s GDP and in 2019 Amsterdam was the third-best internationally connected city in Europe.

Chichester added that the increase in ticket prices caused by competition would be hard on the Dutch population, which is already facing higher energy prices and cost of living.

“Rich travelers will be able to shoulder these costs, but ordinary families will have to cut back on travel,” Chichester added.

The organization has launched a signature petition to convince the government to reverse its decision.