Articles tagged “asta”

Airlines

American Airlines Accuses Travel Agents of Stifling Innovation for Self Interest

American Airlines has lashed out at U.S. travel agents in a scathing response to the complaint that the airline's robust distribution strategy was unfair.

Selene Brophy | 4 days ago

American Airlines Accuses Travel Agents of Stifling Innovation for Self Interest

Airlines

American Airlines CEO Defends Direct Selling Push in Face of Travel Agent Complaints

American Airlines's top boss Robert Isom feels confident in the carrier's evolving distribution strategy, the most assertive of all the carriers in the Americas. But some travel agents still feel bullied.

Selene Brophy | 4 weeks ago

American Airlines CEO Defends Direct Selling Push in Face of Travel Agent Complaints

News Blog

ASTA Free Guide to Becoming a Travel Advisor Sees Thousands of Downloads

The American Society of Travel Advisors (ASTA) has seen over 12,000 downloads of its Travel Advisor Career Overview guide to becoming a travel agent since it made the resource free. Previously, ASTA's materials came with a fee, with only about 50 downloads in the five years before 2023. ASTA's next step in career training for aspiring travel…

Selene Brophy | 2 months ago

Travel Agents

Travel Agents File Ticket Pricing Complaint Against American Airlines

Ticket pricing data appears to be a commodity in itself, as tech upgrades potentially limit access to fare availability — with travel agents complaining it impacts their ability to do their job effectively and leads to higher fares for consumers.

Selene Brophy | 3 months ago

Travel Agents File Ticket Pricing Complaint Against American Airlines

News Blog

Travel Agents Could Have a Say in New Rules For Passengers

Travel agents could bring a real-world perspective to complex rules shaping the protection of air travel passengers, as part of a modernization proposal for the U.S. Department of Transportation’s (DOT) watchdog for aviation consumer protection. The Modernization Act (H.R. 3780) would see the Aviation Consumer Protection Advisory Committee (ACPAC) membership include a dedicated travel agency…

Selene Brophy | 6 months ago

Travel Agents

Travel Die Hards: Agents Continue to Adapt to Disruption

Managing complexity and adding a human touch has always been the strength of travel agents. They'll need to embrace that as they face the latest travel tech disruptions.

Selene Brophy | 6 months ago

Travel Die Hards: Agents Continue to Adapt to Disruption

News Blog

Nexion President Elected New ASTA Chair at Puerto Rico Convention

The American Society of Travel Advisors elected Nexion Travel Group President Jackie Friedman as its new chair for 2023-2024. ASTA elected Jackie Friedman, president of Nexion Travel Group, as its new chair. Source: Nexion Travel Group Friedman replaced Marc Casto, who served as board chair for the past two years. Friedman's post likewise has a…

Dennis Schaal | 7 months ago

Business Travel

New American Airlines Strategy Leaves Agencies With Dramatically Higher Airfares

Three days into the airline's ticketing shakeup, travel agencies are seeing big gaps in ticket prices. They were warned, but there appear to be other issues on the horizon.

Matthew Parsons | 8 months ago

New American Airlines Strategy Leaves Agencies With Dramatically Higher Airfares

Airlines

American Airlines Riles Travel Agents With Insistence on Changes to Airfare Sales

Even after the American Society of Travel Advisors weighed in with a plea to delay the removal of 40 percent of airfares from traditional retail channels by eight months, the carrier has confirmed there’ll be no 11th hour reprieve. All the travel industry can do now is brace itself.

Matthew Parsons | 8 months ago

American Airlines Riles Travel Agents With Insistence on Changes to Airfare Sales

Travel Agents

Becoming a Fora Travel Advisor as a Side Hustle During a Summer of Airline Chaos

Fora Travel has the potential to give impetus to the evolving role of travel agents in an Instagram and TikTok era. It all sounds good in theory, but much depends on whether the agency can deliver on providing adequate training to its burgeoning ranks.

Dennis Schaal | 1 year ago

Becoming a Fora Travel Advisor as a Side Hustle During a Summer of Airline Chaos