Articles tagged “online booking”

Airlines

American Airlines Accuses Travel Agents of Stifling Innovation for Self Interest

American Airlines has lashed out at U.S. travel agents in a scathing response to the complaint that the airline's robust distribution strategy was unfair.

Selene Brophy | 4 days ago

American Airlines Accuses Travel Agents of Stifling Innovation for Self Interest

Airlines

American Airlines CEO Defends Direct Selling Push in Face of Travel Agent Complaints

American Airlines's top boss Robert Isom feels confident in the carrier's evolving distribution strategy, the most assertive of all the carriers in the Americas. But some travel agents still feel bullied.

Selene Brophy | 4 weeks ago

American Airlines CEO Defends Direct Selling Push in Face of Travel Agent Complaints

Tour Operators

Travel Experiences in Demand: Survey of 18,000 Travelers Reveals Preferences

A massive survey of 18,000 travelers worldwide suggests that 2024 is shaping up to be a year when tours, activities, and experiences are decisive. Now if only marketers will catch up to reality.

Selene Brophy | 4 weeks ago

Travel Experiences in Demand: Survey of 18,000 Travelers Reveals Preferences

Online Travel

Google Upgrades Maps With Photo-First Searches of Things to Do

Google's push to visually immersive search on its maps app may boost the discoverability of hidden-gem tours, activities, and museums.

Selene Brophy | 1 month ago

Google Upgrades Maps With Photo-First Searches of Things to Do

Tour Operators

Disney Increases Theme Park Ticket and Pass Prices

Disney is taking a different approach to ticket price increases in California compared to Florida, with industry experts suggesting it's strategic.

Selene Brophy | 2 months ago

Disney Increases Theme Park Ticket and Pass Prices

Tour Operators

GetYourGuide CEO Johannes Reck: How AI Will Transform Experiences – Full Video

In the past decade, online travel has prioritized logistics over experiences. Still, advancements in AI are set to reverse this focus, placing the experience at the center of why consumers choose to travel.

Selene Brophy | 2 months ago

GetYourGuide CEO Johannes Reck: How AI Will Transform Experiences – Full Video

News Blog

TUI Opens New Digital Hub in Portugal

TUI Group has consolidated its digital activities in Portugal by opening a new tech center in Porto. Europe's largest holiday package tour operator continues to lean into an ambitious digital transformation, with the center set to focus on developing mobile apps, payment systems, and using artificial intelligence across both TUI's customer-facing and internal services. In…

Selene Brophy | 2 months ago

Tour Operators

TourRadar Adds 2 Partners for Organized Adventure Tours

Some experiences can take place in a day. Others need at least a week. It requires complex travel planning, but the adventure far outweighs these challenges, which is why TourRadar wants to extend its travel product reach to more travel companies, especially online travel agencies.

Selene Brophy | 2 months ago

TourRadar Adds 2 Partners for Organized Adventure Tours

Travel Technology

How Whatsapp Flows Could Pave the Way for Personalized Travel Experiences

WhatsApp's evolving suite of services and its impact on businesses demonstrate the platform's potential to reshape customer engagement and service. The future of customer interactions appears increasingly promising.

Peden Doma Bhutia | 2 months ago

How Whatsapp Flows Could Pave the Way for Personalized Travel Experiences

Tour Operators

Klook Targets Growth in China and Gen Z Travelers

With Gen Z and Millennials making up most of Klook's audience, the experiences marketplace is heavily focused on these groups' spending habits and shifting approaches to discovering new trip ideas.

Selene Brophy | 2 months ago

Klook Targets Growth in China and Gen Z Travelers