Articles tagged “travel tech”

Airlines

American Airlines Accuses Travel Agents of Stifling Innovation for Self Interest

American Airlines has lashed out at U.S. travel agents in a scathing response to the complaint that the airline's robust distribution strategy was unfair.

American Airlines Accuses Travel Agents of Stifling Innovation for Self Interest
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Travel Technology

Q&A: What Travel Professionals Need to Know About Virtual Payments for 2024

Virtual payments have become a critical revenue driver for the travel industry by optimizing the payment flow between travel agencies and providers. This roundtable discussion between SkiftX and two Sabre executives explores the challenges and opportunities around business-to-business payments to help travel companies unlock new revenue streams.

Q&A: What Travel Professionals Need to Know About Virtual Payments for 2024
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Airlines

How Airlines Can Transform Retail Experiences: New Transition Guide

The new “Airline Retailing Transition Guide” offers a flexible, phased approach to help airlines shift to a modern retailing experience. Using smarter, more efficient ways to organize and implement technology, airlines can transition smoothly and efficiently while maintaining business continuity.

How Airlines Can Transform Retail Experiences: New Transition Guide

Airlines

American Airlines CEO Defends Direct Selling Push in Face of Travel Agent Complaints

American Airlines's top boss Robert Isom feels confident in the carrier's evolving distribution strategy, the most assertive of all the carriers in the Americas. But some travel agents still feel bullied.

American Airlines CEO Defends Direct Selling Push in Face of Travel Agent Complaints
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Hotels

New Report: How Value and Loyalty Are Defining This Year’s Holiday Travel Trends

A new survey from iSeatz provides insights on how loyalty programs that incorporate travel rewards can offset the impact of inflation on 2023 holiday plans and drive member engagement with holiday-specific offers and benefits.

New Report: How Value and Loyalty Are Defining This Year’s Holiday Travel Trends
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Hotels

How Accor Is Delivering Positive Change Through Procurement

Effective procurement processes can have a significant impact on the success and profitability of hospitality businesses. Having a centralized procurement platform can drive value for owners, partners, and clients by easing operations, optimizing costs, and maximizing performance.

How Accor Is Delivering Positive Change Through Procurement

Online Travel

Expedia Laid Off Around 100 Employees in Second Round of Job Cuts

Tech companies have been hard hit by layoffs in 2023. Expedia Group, which has been consolidating its workforce since 2019, continues to tinker with staff levels.

Expedia Laid Off Around 100 Employees in Second Round of Job Cuts

Travel Booking

Spencer Rascoff on AI: Legacy Companies Take the Lead, Startups Face Challenges – Full Video

The boon of artificial intelligence isn't a level playing field, and startups looking to stand out from the rush crowd have their work cut out for them.

Spencer Rascoff on AI: Legacy Companies Take the Lead, Startups Face Challenges – Full Video

Tour Operators

GetYourGuide CEO Johannes Reck: How AI Will Transform Experiences – Full Video

In the past decade, online travel has prioritized logistics over experiences. Still, advancements in AI are set to reverse this focus, placing the experience at the center of why consumers choose to travel.

GetYourGuide CEO Johannes Reck: How AI Will Transform Experiences – Full Video

Tour Operators

How Tour Operators are Navigating Direct Bookings: 3 Growing Trends

The lack of digital connectivity in the tours and activities sector concerns more than racing to get more tour operators online. It is about adding the right digital approach for that particular tour operator's business.

How Tour Operators are Navigating Direct Bookings: 3 Growing Trends