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Artificial Intelligence in Travel

Artificial intelligence is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users plan and book travel.

We want to make sure you know about it all, every step of the way. Read the archives below, and subscribe to the Skift AI Travel Weekly Newsletter.

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Airlines

Skift Aviation Forum Video: Reimagining the Modern Retailing Experience

In this video from Skift Aviation Forum 2023, we hear from Kartik Yellepeddi, vice president of product and offer and order at FLYR, and Mike Melton, principal architect at Google Cloud, about the challenges, gaps, and opportunities in implementing artificial intelligence (AI) for the airline industry, including the need for data, technology integration, and talent.

FLYR + Skift | 3 weeks ago

Skift Aviation Forum Video: Reimagining the Modern Retailing Experience

Short-Term Rentals

Airbnb’s Latest Tools: ‘Guest Favorites,’ AI Photo Tours, and More 

If all of these Airbnb features work as advertised, then they will benefit hosts and guests — and Airbnb.

Dennis Schaal | 3 weeks ago

Airbnb’s Latest Tools: ‘Guest Favorites,’ AI Photo Tours, and More 
smart_toy

Skift AI Travel Newsletter

AI coverage across travel sectors that’s focused on separating trendy moves from good ideas – in your inbox every Friday.

Travel Technology

Amadeus and Microsoft Are Working on More AI Innovations — Here Are 3

Major companies that have resources to invest are starting to show the potential for generative AI in travel aside from chatbots alone.

Justin Dawes | 3 weeks ago

Amadeus and Microsoft Are Working on More AI Innovations — Here Are 3

Online Travel

Tripadvisor Sees Viator at Full-Year Profitability in 2024

Until now, Tripadvisor has emphasized growth for Viator, backed by ample marketing, at the expense of profitability. It appears as though the company will moderate that strategy for 2024.

Dennis Schaal | 3 weeks ago

Tripadvisor Sees Viator at Full-Year Profitability in 2024

Hotels

Airbnb May Add More Boutique Hotels as NYC Listings Collapse

Diluting its short-term rental business is one thing Airbnb won't need to worry about if it indeed increases its hotel offerings in New York City.

Dennis Schaal | 3 weeks ago

Airbnb May Add More Boutique Hotels as NYC Listings Collapse

Travel Technology

IHG’s App Can Book Rooms By Floor Height, View, and More – How It Works

Mapping each room in thousands of hotels is a huge project, but more undertakings like that are needed to bring the hotel industry into the 21st century.

Justin Dawes | 4 weeks ago

IHG’s App Can Book Rooms By Floor Height, View, and More – How It Works

Online Travel

Google Upgrades Maps With Photo-First Searches of Things to Do

Google's push to visually immersive search on its maps app may boost the discoverability of hidden-gem tours, activities, and museums.

Selene Brophy | 1 month ago

Google Upgrades Maps With Photo-First Searches of Things to Do

Travel Technology

Amadeus and Microsoft Want to Make Air Travel More Like Amazon Shopping

Most agree that the airline industry needs an upgrade, but making it happen is the hard part.

Justin Dawes | 1 month ago

Amadeus and Microsoft Want to Make Air Travel More Like Amazon Shopping

Online Travel

Here’s Why China’s Fliggy Thinks the Travel Recovery Is Just Getting Started

As the Chinese travel market embraces personalization, technology integration, and enhanced experiences, the industry needs to adjust to this ever-changing landscape.

Peden Doma Bhutia | 1 month ago

Here’s Why China’s Fliggy Thinks the Travel Recovery Is Just Getting Started

Travel Technology

We Used the Meta AI Chatbot to Plan a Trip. Here’s What It Got Wrong.

If Meta wants its new AI chatbot to be used for travel, it has some catching up to do.

Justin Dawes | 1 month ago

We Used the Meta AI Chatbot to Plan a Trip. Here’s What It Got Wrong.